Substituted service of process through the Secretary of State's office may be made upon a business entity if: Attempts at direct service of process have been unsuccessful; Attempts at direct service have been proven to the court to be reasonably diligent; and the court issues an order that service can be made upon the entity by hand delivering to the Secretary of State's office in Sacramento, as substituted service of process upon the entity, the following: A copy of the process (generally the summons and complaint) to be served; A copy of the court order permitting the service; and The statutory $55.00 Fee (includes Certificate of Service) from the CA Secretary of State. Serves R Us has been serving legal documents to the CA Secretary of State since 2005.